Callbend deflects routine inbound calls before they reach your contact center agents. Sub-second voice AI handles the call, drives the caller to a synced mobile microsite, and finishes the task in under a minute. Your humans only get calls that actually need a human.
Why Callbend
Bidirectional voice streaming over a single WebSocket. The agent answers like a person, not a phone tree.
The agent texts the caller a live mobile microsite and guides them through it — voice and visuals stay in sync the whole call.
Charged only when a call is actually deflected. Failed deflections are free — we eat the cost so you can run the experiment.
How it works
You forward calls to a Callbend DID. We host the microsite, brand it for you, deflect the call. Easiest to start.
Drop our JavaScript SDK onto your existing customer site. Your domain, your branding — our voice + microsite engine.
Point us at your URL; we infer the typical caller intents, draft the prompt, build the tool kit. ~80% accuracy out of the box.
Anthropic, OpenAI, or Google — bring existing API keys for clean billing and security review, or use our keys with at-cost pass-through.
Pricing
Indicative · finalized at GA
No setup fees. No per-minute charges. No surprise bills when traffic spikes.
Get in touch
If you run a contact center handling more than 10,000 calls per month and want to deflect the routine ones, we'd love to talk. First customers get priority engineering and pricing.
navin@iwnventures.com